My earbuds keep falling off

Some of our earphones are manufactured using stainless steel tubes instead of plastic, which tends to be more slippery. After prolonged use a build up of body oils and wax can find its way to the outer tube section which holds the earbuds on, and can make the ear buds slip off more easily. 

We recommend wiping the outer tube with a cloth or tissue, and to wash the earbuds to remove any residual oils and wax, this is also a great way to keep your earphones clean and will attribute to a longer lasting product. 

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  • 01-Feb-2016