Wireless Headphones Won't Stop Charging

There are occasions when the batteries may not reach the voltage threshold level needed to cut-off the charging mode from "Normal" to "Trickle" mode.

Here are some things to try:

  • charge the batteries and then discharge them (through normal use) a few times
  • monitor the indicator to see if the issue is still present. (To reassure you, the “continuous charging” indication does not in any way harm the batteries.)

If the charging indication continues to remain on after 1 month’s use then it could be that your headphones will need to be returned for repair.

Please see the link below for information on how to return your product to us for inspection and repair; 

http://en-uk.sennheiser.com/service-support-headphone-repair-wireless

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  • 17-Sep-2015
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